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Business Analyst--Healthcare

Location : Ontario, Canada
Job Type : Temp/Contract
Reference Code : APPS/APPS/2021/1423494
Hours : Full Time
Travel : No
Relocation : No

Job Description :

Job description:


Role: Senior Business Analyst (IT Healthcare)


Primary Location: Remote (Toronto)


Duration: To start as soon as possible, duration will be for 3 to 6 months


Role Created:  February 17, 2021


Travel Requirement: 0%


Hours (subject to change): 35 hours per week.


Due to the nature of the position, additional hours may be required, and the successful candidate must be available to meet during the operating hours of Smile and the clients for the various projects


 


Position Summary:


The Senior Business Analyst role will support delivery of customer projects. The Senior Analyst is primarily accountable for the collection, analysis and documentation of customer requirements. Our implementation projects are highly technical in nature, but the Senior Analyst must be able to work equally well with both technical and non-technical teams.


 


Responsibilities Include:



  • Drive requirements gathering, process redesign and gap analysis for both front end solutions and integrations with Smile CDR’s FHIR-based clinical data repository

  • Demonstrate empathy for your customers’ requirements, linking requirements to project objectives and priorities

  • Produce documentation to a high standard, including high quality reports and presentations

  • Own and deliver work packages of moderate to large size and complexity

  • Collaborate and communicate with stakeholders at all levels and departments to build and maintain strong relationships and ensure smooth transition of solutions throughout the project lifecycle.

  • Use individual judgment to solve problems, identify risks, and address issues

  • Apply change management techniques within a complex stakeholder environment to facilitate positive change

  • Understand capabilities of Smile CDR’s products and services and how they can deliver value to our customers

  • Collaborate with product leads and designers to deliver the best possible solutions for our customers

  • Advocate for our customers’ requirements within the Smile CDR organization

  • Develop strategies for continuous improvement of our projects and processes

  • Learn about industry trends and best practices to help set direction for projects and products

  • Mentor other project team members

  • Assist with or lead RFI/RFP development and evaluation

  • Take on the role of scrum master within a project team as required


 


Role Requirements



  • Minimum 5 years experience in business analysis or systems integration

  • Working experience in business systems and workflow analysis

  • Excellent problem recognition and problem-solving abilities

  • Excellent analytical, interpersonal, prioritization, and organization skills

  • Demonstrated ability to work in a team and interact effectively with teams, stakeholders and clients

  • Excellent communication skills, both written and oral - you’re comfortable leading meetings, documenting your ideas and able to persuade others

  • Proven knowledge and judgement in escalating issues when needed

  • Experience with Agile, Scrum, waterfall and iterative methodologies; Agile or Scrum certification is an asset

  • Familiarity with HL7 v2 and FHIR formats an asset

  • Experience in the healthcare industry or health insurance industry an asset

  • Successful completion of an undergraduate degree required in Health Informatics, Computer Science, Engineering or related field an asset


Required Qualifications :

Job description:


Role: Senior Business Analyst (IT Healthcare)


Primary Location: Remote (Toronto)


Duration: To start as soon as possible, duration will be for 3 to 6 months


Role Created:  February 17, 2021


Travel Requirement: 0%


Hours (subject to change): 35 hours per week.


Due to the nature of the position, additional hours may be required, and the successful candidate must be available to meet during the operating hours of Smile and the clients for the various projects


 


Position Summary:


The Senior Business Analyst role will support delivery of customer projects. The Senior Analyst is primarily accountable for the collection, analysis and documentation of customer requirements. Our implementation projects are highly technical in nature, but the Senior Analyst must be able to work equally well with both technical and non-technical teams.


 


Responsibilities Include:



  • Drive requirements gathering, process redesign and gap analysis for both front end solutions and integrations with Smile CDR’s FHIR-based clinical data repository

  • Demonstrate empathy for your customers’ requirements, linking requirements to project objectives and priorities

  • Produce documentation to a high standard, including high quality reports and presentations

  • Own and deliver work packages of moderate to large size and complexity

  • Collaborate and communicate with stakeholders at all levels and departments to build and maintain strong relationships and ensure smooth transition of solutions throughout the project lifecycle.

  • Use individual judgment to solve problems, identify risks, and address issues

  • Apply change management techniques within a complex stakeholder environment to facilitate positive change

  • Understand capabilities of Smile CDR’s products and services and how they can deliver value to our customers

  • Collaborate with product leads and designers to deliver the best possible solutions for our customers

  • Advocate for our customers’ requirements within the Smile CDR organization

  • Develop strategies for continuous improvement of our projects and processes

  • Learn about industry trends and best practices to help set direction for projects and products

  • Mentor other project team members

  • Assist with or lead RFI/RFP development and evaluation

  • Take on the role of scrum master within a project team as required


 


Role Requirements



  • Minimum 5 years experience in business analysis or systems integration

  • Working experience in business systems and workflow analysis

  • Excellent problem recognition and problem-solving abilities

  • Excellent analytical, interpersonal, prioritization, and organization skills

  • Demonstrated ability to work in a team and interact effectively with teams, stakeholders and clients

  • Excellent communication skills, both written and oral - you’re comfortable leading meetings, documenting your ideas and able to persuade others

  • Proven knowledge and judgement in escalating issues when needed

  • Experience with Agile, Scrum, waterfall and iterative methodologies; Agile or Scrum certification is an asset

  • Familiarity with HL7 v2 and FHIR formats an asset

  • Experience in the healthcare industry or health insurance industry an asset

  • Successful completion of an undergraduate degree required in Health Informatics, Computer Science, Engineering or related field an asset


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